Customer data is the most important source of information that a business has!

This very rich information is often dormant ... are you using your customer data to its full potential?


Company mission

Founded by Guy Mercier,

Photo Guy Mercier

MMBD offers state-of-the-art expertise in the development of WEB applications providing the capture, management and analysis of business data in real time.

Customer data is omnipresent :

  • Data of goods in circulation and inventories (SKU)
  • Health and safety equipment and verification cycle data
  • Invoices, transactions and data from contact points with the clientele ... the « touchpoints »
  • Human Resources Data from Hire to Retire
  • Data from the telephone call register (incoming, outgoing) of customer service
  • Customer Satisfaction Data and Representative Visits
  • Data from Geolocation mapping and where customers come from
  • Visitor data on your WEB site IP geolocation and domain name
  • Data from your direct marketing campaigns, mailings and flyers, etc.

Initially this data... how to collect it, what tools should we utilize ?

What data should we prioritize?

Which application should we use in order to capture, manage and analyze our data ?

Faced with these unknowns, it is important to keep our bearings firmly anchored in our business reality ...

Call us: 514 992-2574

Trend: Change in sales by industry (%)


Industry sample, Seasonally adjusted data — June 2021 vs June 2020

Source : Statistics Canada

Bulletin Board (RSS) : Articles for the Dadas of Data

NPR Topics: Technology

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... Lear to Make your data talk