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Customer data is the most important source of information that a business has!

This very rich information is often dormant ... are you using your customer data to its full potential?

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Company mission

Founded by Guy Mercier,

Photo Guy Mercier

MMBD offers state-of-the-art expertise in the development of WEB applications providing the capture, management and analysis of business data in real time.

Customer data is omnipresent :

Panier
  • Data of goods in circulation and inventories (SKU)
  • Health and safety equipment and verification cycle data
  • Invoices, transactions and data from contact points with the clientele ... the « touchpoints »
  • Human Resources Data from Hire to Retire
  • Data from the telephone call register (incoming, outgoing) of customer service
  • Customer Satisfaction Data and Representative Visits
  • Data from Geolocation mapping and where customers come from
  • Visitor data on your WEB site IP geolocation and domain name
  • Data from your direct marketing campaigns, mailings and flyers, etc.

Initially this data... how to collect it, what tools should we utilize ?

What data should we prioritize?

Which application should we use in order to capture, manage and analyze our data ?

Faced with these unknowns, it is important to keep our bearings firmly anchored in our business reality ...

Call us: 514 992-2574

Trend: Change in sales by industry (%)

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Industry sample, Seasonally adjusted data — June 2021 vs June 2020

Source : Statistics Canada

Bulletin Board (RSS) : Articles for the Dadas of Data


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